ServiceAccord is live.
ServiceAccord is live on the Atlassian Marketplace today.
Service teams need three things to run well. They need a RACI matrix that shows who is accountable, and flags the gaps. They need a service review record that tracks KPIs and improvement actions. They need service level targets that stay in focus, not buried in email.
Right now, those sit in a spreadsheet, a document and an inbox.
ServiceAccord brings all three into Confluence Cloud. Three native macros replace the paper trail. Practice templates bootstrap a new service in minutes. Every field is free. No OAuth scopes, no external calls. Content stays on the page where it was typed.
Five ventures are now live. I am proud to share this one.
Check it out at: https://marketplace.atlassian.com/apps/585951970/serviceaccord