Journal

Fulfilra is live.

Fulfilra is live on the Atlassian Marketplace today.

Another venture ships. This one makes me especially happy.

Business users should not have to fill in a ticket form. They should browse a catalogue and ask for what they need.

Fulfilra does exactly that, inside Jira Service Management. Forms are built without code. Approvals run in up to three steps. Named approvers act, and the audit history records it.

It installs into Jira Cloud in one click. Fulfilment stays where your agents already work.

I cannot wait to see what teams do with it.

Check it out at: https://marketplace.atlassian.com/apps/2874892696/fulfilra?tab=overview